Last Updated: April 9, 2026
Effective Date: April 9, 2026

Privacy Policy — Unknown App

Welcome to Unknown App ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use our mobile application Besyo Güncel Akademi (the "App"), a cross‑platform educational and fitness tool for users preparing for Physical Education and Sports High School (BESYO) entrance exams in Turkey. The App is available on iOS and Android and accessible via https://unknown-app-2.forvibe.app.

We are committed to protecting your privacy and handling your information transparently and securely. Please read this policy carefully. By using the App, you agree to the terms described herein.

1. Information We Collect

We may collect the following categories of information in order to provide the App’s features (account creation, progress tracking, training programs, subscriptions, and related services):

• Information you provide directly

  • Account and contact information: name, email address, username, password, profile photo (if you provide one).
  • Health and fitness data: health assessment forms, medical/fitness history you choose to enter, height, weight, body measurements, fitness test results, training logs, and other performance metrics.
  • Content you create: notes, program preferences, goals, progress entries, photos or videos you upload to track performance.
  • Subscription and billing preferences: plan preferences, billing address (if required).
  • Support communications: any messages, feedback, or support requests you submit.

• Device and usage information

  • Device identifiers and attributes: device model, operating system version, device identifiers (as permitted by the platform), app version.
  • Usage and analytics: features used, timestamps, crash reports, performance data, session length and other usage metrics collected to improve the App.
  • Connectivity information: IP addresses, approximate location derived from IP (not GPS unless you permit), language and time zone settings.

• Payment/transaction information

  • Transaction details necessary to process payments and subscriptions (e.g., transaction IDs, billing amounts, currency, and status). Payment method details (card numbers, bank account info) are collected and processed by third‑party payment processors (see Data Sharing and Third Parties). We do not store full payment card numbers on our servers.

• Special categories

  • Health-related information you voluntarily provide is considered sensitive personal data under some laws. We only collect such information when you voluntarily submit it to use features of the App (e.g., health assessment, performance tracking) and, where required, with your explicit consent.

We strive to minimize the data we collect and only collect what is necessary to provide and improve the App.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the App, including:

  • Creating and managing your account.
  • Delivering training programs, performance tracking, dashboards, and personalized content.
  • Processing subscription purchases and managing billing/renewals.
  • Enabling in‑App features such as uploading and displaying your progress, analytics, or coach feedback.

• To personalize and improve the service:

  • Generating personalized training plans and recommendations.
  • Analyzing usage to improve features, reliability, and user experience.

• To communicate with you:

  • Sending account-related notices, billing confirmations, receipts, technical notices, security alerts, and support messages.
  • Sending optional promotional messages about updates, offers, or new features when you opt in. You may opt out of marketing communications at any time.

• For compliance, safety, and legal purposes:

  • Detecting, preventing or addressing fraud, abuse, security incidents, or other illegal activity.
  • Complying with legal obligations, responding to lawful requests by public authorities.

• Aggregation and research:

  • Aggregated, de‑identified data may be used for analytics, research, and product development. Aggregated data cannot reasonably identify you.

Legal bases for processing (where applicable under GDPR):

• Performance of a contract (account provisioning, subscriptions).
• Consent (for optional features, marketing, or where special-category data is involved).
• Legitimate interests (service improvement, fraud prevention), balanced against user privacy.
• Compliance with legal obligations.

3. Data Sharing and Third Parties

We may share your information in the following circumstances:

• Service providers and subprocessors

  • Payment processors: We use third‑party payment processors to handle subscription payments and transactions. For payments processed via our website, PayTR is used to process payment details. For in‑app purchases on iOS and Android, payments may be processed through Apple’s App Store and Google Play respectively. These payment providers will receive the information necessary to process the payment and may retain it according to their policies.
  • Hosting and infrastructure providers: cloud hosting and database services that store and process data on our behalf.
  • Technical and customer support providers: tools and services we use to provide support, maintenance, crash reporting, and analytics (limited to necessary data).

• Legal requirements and protection of rights

  • We may disclose information to comply with legal obligations, respond to lawful requests (e.g., subpoenas, court orders), or to protect the safety, rights, property, or security of users or the public.

• Business transfers

  • In connection with a merger, acquisition, reorganization, or sale of assets, user data may be transferred as part of the transaction. We will notify affected users of any change in ownership or control of personal information.

• Aggregated or de‑identified data

  • We may share aggregated or de‑identified information that does not reasonably identify you.

We do not sell personal information. Where applicable, third parties will process your data as controllers or processors under their own privacy notices; please review their privacy policies.

Third parties we work with may include:

• PayTR (payment processing for web-based transactions)
• Apple App Store and Google Play (in-app purchase processing for iOS and Android subscriptions)
• Hosting and infrastructure providers (names may vary over time)

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

• Account information and profile data: retained while your account is active and for up to 2 years after account deletion to allow recovery and fulfill legal or business obligations.
• Health and performance data: retained while your account is active; thereafter retained for up to 2 years unless you request deletion or we anonymize the data for research purposes.
• Transaction and billing records: retained for up to 7 years for accounting and tax compliance, or longer if required by law.
• Support communications and logs: retained for up to 3 years to maintain service quality and for dispute resolution.

You can request deletion or export of your data (see “Your Rights” below). After we delete personal information per your request, residual copies may remain in backup storage for a limited period but will be securely deleted as practicable.

5. Security Measures

We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include, where appropriate:

• Encryption of data in transit using TLS/HTTPS.
• Encryption at rest for sensitive data where feasible.
• Access controls and authentication mechanisms to restrict access to authorized personnel.
• Regular security assessments, vulnerability scanning, and monitoring.
• Employee training on data protection and privacy policies.
• Secure development practices and incident response procedures.

No system can be 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If a data breach affecting your data occurs, we will take appropriate measures consistent with applicable law, including notification if required.

6. Children’s Privacy

The App is not intended for children. We do not knowingly collect personal information from children under the minimum age required by applicable law (typically 13 in many jurisdictions; higher ages may apply in certain jurisdictions). If you are under that minimum age, do not use the App or provide any personal information.

If we learn that we have collected personal information of a child in violation of this policy, we will take steps to delete such information as soon as reasonably practicable. If you believe we may have collected information from a child, please contact us at unknown-app-2@forvibe.app.

7. Your Rights (GDPR/CCPA compliant)

We provide the following rights to users, to the extent applicable under applicable law. To exercise these rights, contact us at unknown-app-2@forvibe.app. We may require information to verify your identity before processing requests.

• Access: You may request access to the personal information we hold about you and receive a copy of that information.
• Rectification: You may request correction of inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions (e.g., obligations to retain transaction records).
• Restriction of processing: You may request restriction of processing where applicable.
• Data portability: You may request a structured, commonly used, machine‑readable copy of your personal information for transfer to another service.
• Object to processing: You may object to processing based on legitimate interests or direct marketing.
• Withdraw consent: Where processing is based on consent, you can withdraw consent at any time; withdrawal does not affect processing prior to withdrawal.
• Right to opt out of sale (California): We do not sell personal information. If that changes, California residents will be provided with a clear opt‑out mechanism.
• Lodge a complaint: If you are located in the EU/EEA, you may lodge a complaint with your local data protection authority.

We will respond to verified requests in accordance with applicable law, typically within one month. If we deny a request, we will explain the reasons.

How to make requests:

• Email: unknown-app-2@forvibe.app
• Include your name, the email associated with your account, the request type, and any supporting information to help verify your identity.

Note: For security reasons, some account changes or deletion requests may require authentication through the App or confirmation via the registered email address.

8. AI / Automated Processing Disclosure

The App uses automated processing (including algorithmic or AI‑assisted systems) to provide features such as:

• Real‑time performance analysis and metrics.
• Personalized training program generation and recommendations.
• Automated progress scoring and suggestions.

These automated processes analyze the data you provide (e.g., performance metrics, training history) to generate recommendations and insights. Decisions made by automated systems do not have legal or similarly significant effects beyond delivering personalized content and improving the user experience. You have the right to:

• Request human review of automated decisions or recommendational outcomes where applicable.
• Opt out of personalized recommendations based on automated profiling, where feasible. Contact us at unknown-app-2@forvibe.app to discuss options.

We continually monitor and evaluate our automated systems for accuracy and fairness. If any automated processing involves special category data (e.g., health data), we will process such data only with your explicit consent or where otherwise permitted by law.

9. In‑App Purchases & Subscriptions

The App operates on a freemium model. Basic features are free; premium features and professional coaching are available via subscription plans.

• Billing and payment

  • Subscriptions are billed either through the App Store/Google Play when purchased within the iOS/Android apps, or via PayTR when purchased through our website or other web channels.
  • For purchases through App Store or Google Play, billing, renewal, cancellation, and refunds are governed by Apple’s or Google’s policies. Please contact Apple or Google support for billing questions specific to in‑store purchases.
  • For subscriptions processed via PayTR or other web processors, payment data is handled by the payment processor in accordance with their privacy policy and security standards.

• Auto‑renewal

  • Subscriptions typically auto‑renew until canceled. You will be charged the subscription fee at the beginning of each billing cycle at the rate in effect at the time of renewal unless you cancel.
  • To cancel auto‑renewal:
    • For App Store subscriptions: manage via your Apple ID subscription settings.
    • For Google Play subscriptions: manage via your Google Play subscriptions.
    • For web purchases handled via PayTR: manage by logging into your account on our website, or contact support at unknown-app-2@forvibe.app.

• Refunds and cancellations

  • Refunds are subject to the refund policies of the platform used for purchase (Apple, Google, PayTR). Contact the relevant platform for requests.
  • Cancelling a subscription stops future renewals. You may retain access to paid features through the end of the current billing period.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will:

• Post the updated Privacy Policy with a new "Last Updated" date.
• Provide notice in the App, by email, or by other appropriate means prior to the change taking effect (where required by law).

Your continued use of the App after the effective date of an updated policy constitutes acceptance of the updated terms.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Unknown App
Email: unknown-app-2@forvibe.app
Website: https://unknown-app-2.forvibe.app

If you are a resident of the European Economic Area (EEA) or other jurisdiction with privacy regulators, you may also contact your local data protection authority with concerns or complaints.

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Thank you for using Unknown App. We are committed to protecting your privacy as you use our App to pursue your educational and fitness goals.